What is Squarespace?
Squarespace is a website creation platform. It's DIY friendly and easy to use.
Will I need to purchase anything extra on top of the template?
You will have to purchase a Squarespace account subscription and a Domain name additional to your one off template purchase. Squarespace offers a 2 week free trial before you need to upgrade. You can also score a free Domain through Squarespace with your yearly subscription.
How much does Squarespace cost?
You can view the current rates here.
What do I use to edit the graphics?
You *may* need Photoshop to edit your template graphics, most people download a free trial for this which is available to anyone here.
Most templates come with Canva graphics included if you prefer to use these. Depending on the template, you may need to upgrade to 'Canva For Work' (a paid verson of Canva) for best results. We recommend using the 30 day free trial of this upgrade.
Please read each template description carefully to see if that particular template uses Photoshop or Canva.
Is there any coding involved?
Nope. All of our templates use DIY friendly features and you won't need to code anything! Though, if you want to add coded features, you can.
Could I hire someone to build out the template for me?
All of our templates are made with the DIY user in mind, they're easy to follow step by step instructions.
We believe that building your own template from scratch is the best way to learn how to use your website and make edits to it down the track.
But if you get stuck, submit a support ticket here and we'll do our best to help!
How long will this take me?
For some people, this process takes just a few hours. For others, it can take weeks or months.
We recommend putting aside some time to sit down and really focus on it, as you will get it done faster if you give it your full attention!
How do I view the mobile and tablet version of the demo template?
Simple - look at the demo template while on your phone or a tablet!
If you dont have a phone or tablet to view it on, you can just resize your browser window. As you make the browser window smaller you will see the site adapting to the browser size.
Can I customize the template for my business?
Yes! You can edit every part of the template including fonts, colors, layout and images. We encourage you to use the template for guidance, but edit the design to make it unique to you and your business.
Why do I have to build the template myself?
Squarespace doesn't allow for you to simply install a third-party template, so, your template will need to be built by you.
We have made the processes as easy as possible with step by step tutorial videos to show you how to build the whole thing from start to finish. We've also included the demo images and text from the template, so you can build it out exactly as the demo, then go back and easily add your own content.
Also, we believe that building the template yourself is the best way to learn how to use your website so you can make changes to it and edit it later on!
What if I don't know how to use Squarespace?
The great thing about Squarespace is that it's DIY friendly. When you purchase a tempate you get access to a Squarespace walkthrough, and everything else that you need to know to build the template and become a whiz at Squarespace!
I like the template, but can I use my own logo, colors, photos and graphics?
Totally! We encourage you to change the template to fit with your brand, and we will show you how you can add your own logo, photos, colors and graphics.
Can I Blog on my Squarespace site?
Yes! Squarespace is amazing for blogging and really simple. Every Squarespace site comes with a built-in Blog.
Can I add an e-commerce shop to my Squarespace site?
Yes! Squarespace offers a built in, simple e-commerce store function for your website. You can add it to any template.
Do you offer support?
Yes! We have free email support and can also offer hourly paid support if you need assistance with something extra.
Also, Squarespace has great live chat and email support.
Please read the support policies here.
What's your return policy?
Due to the digital nature of our products, they are non-refundable, so please make sure you have read all of the product details before you purchase.
Please read the return policies here.
Can I purchase and build this for a client?
Yup, sure thing! But it is required that you purchase a new licence for every website that you build with that design. (One purchase = One website).
Please read the Ts + Cs here.
What base templates are these designs built on?
Most of our templates are built on-top of "Brine Family" Squarespace templates, because that's the most customizable template.
Our Blogette and Transient templates are built on-top of the "Five" Squarespace template, which is great template for Bloggers.
If I already have a Squarespace site, do I need to start a new site from scratch or can I build the template on my existing site?
You can build the template on your current site and subscription, but while doing so we recommend you put your site "under construction" as there will be disruptions in your design. We show you how to create an under construction page.
Though even if you're sticking with your old site, you will esentially be starting the design from scratch. Your pages and content will still be there, but they will all have to be rebuilt / redesigned.
I have a site on Wix or Wordpress, can I transfer it to Squarespace?
I read that the download link is only available for 24 hours, but I don't want to start yet / it might take me longer...
The file we send to your email after you first make a purchase is simply a PDF document that contains details on where to access your product files. This PDF document is only available for download 24 hours after you first access it, so you need to download this and save it to your computer. After you download this PDF, your actual template files are available forever, for you to use whenever you want.
If for some reason you lose access to this instructional PDF, please contact us with your order number and we can send you a new one!