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Template Support
Need help with your template? You’re in the right place. Save yourself time by checking our FAQs and resources below for quick answers! If that doesn’t get you unstuck, submit a support ticket and we’ll get back to you within 1 business day.
Frequently asked questions
Helpful Resources
Did you know we have hundreds of Squarespace guides and tutorials? Dive in and sharpen your Squarespace skills so you can become a pro at editing your website.
Learn where to find free graphics and icons for your website, and get tips on how to create your own from scratch—perfect for DIY website builders!
Learn how to choose, find, and apply the perfect fonts for your Squarespace website, including best practice tips to make sure your site is accessible.
Learn all the Squarespace basics to create your very own professional website with ease, with our ultimate Squarespace tutorial walkthrough for beginners!
Learn everything you need to know about Squarespace's new Cookie Banner, including why you need one on your site for GDPR compliance and how to customize it.
Learn how to create an engaging sales page that will be sure to boost your conversions and sales with out full run down of the exact elements you need to include.
Learn how to use Squarespace's newest feature, pinned blocks, to create dynamic animated layouts on your Squarespace website in just a few clicks and no code!
Want to start a shop with Squarespace Commerce? See our step by step walkthrough for Squarespace 7.0 and 7.1 and get your online store set up quickly and easily.
Learn how to optimize your Squarespace site for mobile users with our guide to responsive and mobile-friendly design!
Do you want to start a blog? Check out this post to see how to easily start your blog using Squarespace!
Learn how to choose the perfect color palette for your brand and seamlessly integrate your color palette into your Squarespace website's site styles with our expert tips!
Want to give your Squarespace website an extra boost? Learn how with our go-to list of the best plugins for Squarespace out there!
Discover how to boost your business with social media integration on Squarespace. Connect, engage, and grow your online presence effectively!
Want to know what Squarespace template and version you are using? Find out now with our easy-to-follow step-by-step guide.
Learn how to easily add rounded corners, circles, arches and other unique shapes to your images in your Squarespace site.
Discover the key differences between Squarespace 7.0 and 7.1, plus insights on the Classic vs Fluid Engine Editors.
Learn how to customize your mobile menu navigation design in Squarespace 7.0 (Brine) and Squarespace 7.1. Check out our full how-to guide!
Master the art of Squarespace SEO with these simple yet effective strategies to enhance your website's search engine ranking.
Discover why adding a Privacy Policy, Terms & Conditions to your website is crucial for legal compliance and building trust with users. Get your site ready and protected!
A membership is a great opportunity to boost passive income and build trust in your community by positioning yourself as an expert and sharing your hard-earned knowledge. Follow our step by step tutorial on how to host your membership directly on Squarespace and start selling fast!
Learn to host & sell online courses on Squarespace with the new Courses feature. Follow our easy guide for a seamless student experience and share your expertise!
Ready to set your site live? Remember to add your domain! Follow our easy guide and learn to connect your domain whether from Squarespace or a third-party provider.
Learn how to save money by creating a high-converting sales page directly on your Squarespace website. We'll walk you through the process step-by-step, from building a sales page in both Squarespace 7.1 and 7.0, to removing headers and footers for a distraction-free customer experience.
Follow our step by step guide and best practice tips to learn how to seamlessly move your website from Squarespace 7.0 to 7.1 with Squarespace's new upgrade feature.
Learn how to change your mobile logo in the Squarespace 7.0, 7.1 and Fluid Engine websites so that it’s different than your desktop logo with this easy step by step tutorial!
We've put together a list of some awesome features that are included within Squarespace. As in: no plugins necessary, no extra steps, no extra learning curves, just an amazing all in one solution that you can add to ANY Squarespace site!
Learn how to make your website's footer work for you to keep your visitors engaged and taking action on your website. Use our footer design guide to audit your footer and make sure you have included all the essential elements!
Learn how removing the header and footer from certain pages on your website can boost your business. By eliminating distractions, you can increase conversions, sign-ups, and sales. Our tutorial provides easy steps and copy + paste custom CSS for implementing this strategy on Squarespace 7.0, 7.1 + Fluid Engine
Learn how to backup your Squarespace website and keep all your designs safe and sound. From duplicating your entire site to backing up individual pages and sections, this tutorial will guide you through the whole process step by step.
Showcase your photography or design style from the get-go with a sleek slideshow navigation header on your Squarespace 7.1 site! Pick your favourite works to showcase and follow our step by step tutorial with copy and paste custom CSS to quickly add this fun feature to your site.
Check out these add-ons
Extra Support
Work 1:1 with a member of our team to put any final touches on your website. We can help with custom coding, troubleshooting, mobile optimization and specific design changes, all for just $70 p/hour.
Template Install
Purchase an Install Package and our team will manually install your template right into your existing Squarespace website. So you don’t have to worry about transferring your content, subscription or domain!
Get in touch
For support with your template, fill out the form below to open a ticket. We’ll do our best to get back to your within 1 working day. You can also email us at support@bigcatcreative.com.
If this is just a general request, please use our contact page.
Discover how to find the best Squarespace template for your DIY website with our expert tips on how Squarespace 7.1 and 7.0 templates work and our go-to checklist.